Warranty

Please read the product description page carefully for details on hose construction materials, warranty, test pressures, etc. Please pay special attention to the standard coupling and thread types specified or selected for that hose, adapter, valve or other product. The most common causes of returns are either the wrong thread or the wrong diameter size was selected. You are responsible for the final selection of all products.

Limited Warranty

General Limited Warranty: Except as otherwise specifically set forth below or in the manufacturer’s then-current standard written warranty (if any) for the product purchased, we warrant that the product, upon delivery only, will be free of defects in material and workmanship. Any product found to be defective upon delivery and returned within 30 days shall be replaced without charge. Consult specific product descriptions on our website for more warranty period information.

How to Obtain Warranty Coverage

If you are having issues with a product purchased from us, contact us directly to request a warranty claim. CamlockDirect.com reserves the right to deny any sole individual, company, entity or body warranty remedies if we determine item(s) do not meet warranty criteria, as well as the right to inspect the item upon return before determining a solution. All warranty claim submissions must be approved by our Customer Service department before returning product to us. All products are subject to inspection and testing. Buyer is responsible for return shipping. We are not responsible for any loss or damage to the product incurred during shipping.

Disclaimer of Warranties

THE APPLICABLE PRODUCT WARRANTY IS GIVEN EXPRESSLY AND IS THE ONLY WARRANTY GIVEN BY US WITH RESPECT TO THE PRODUCTS AND STATES THE EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. WE MAKE NO OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE FULL EXTENT PERMITTED BY LAW, WE HEREBY SPECIFICALLY DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

LIMITATION OF LIABILITY: IN NO EVENT SHALL WE BE LIABLE, IN CONTRACT, TORT, STRICT LIABILITY, OR UNDER ANY OTHER LEGAL THEORY, FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, REGARDLESS OF WHETHER WE WERE INFORMED ABOUT THE POSSIBILITY OF SUCH DAMAGES, AND IN NO EVENT SHALL OUR LIABILITY EXCEED AN AMOUNT EQUAL TO THE SALES PRICE OF THE PRODUCTS. THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULL EXTENT PERMITTED BY LAW. BUYER ASSUMES ALL RESPONSIBILITY FOR THE FINAL SELECTION, TESTING AND VALIDATION OF PRODUCTS PURCHASED FROM US AND THE FITNESS OF SUCH PRODUCTS FOR BUYER’S APPLICATION.